CustomGPT
Delivering practical, scalable technology solutions that turn complexity into clarity—bridging the gap between innovation and execution.
CustomGPT.ai is a no-code platform that builds AI agents using your business content, enabling automated assistants to answer most support and research queries, streamlining operations and enhancing customer engagement efficiently.
Quick info
Opens official website - may earn commission
Key features
What CustomGPT does better than most tools
Government
Lead the future of public service with AI-driven citizen engagement
Education
AI agents for education - boost student success and productivity
Manufacturing
Let AI agents handle complex technical queries with ease, providing your customers with fast, reliable solutions that reduce support burdens and free up your team.
Professional Services
Make your firm’s knowledge instantly accessible and client‑ready—without risking accuracy or compliance.
AI agents
Stop building, start deploying: reliable AI agents now
Industries
Top organizations are gaining a competitive edge in their industries with the easiest and fastest way to build custom AI agents—delivering accurate, reliable answers from their own, protected data.
Member associations
Boost engagement, retention, and non-dues revenue. Give members instant, cited answers from your association’s research, certifications, and documentation.
What is CustomGPT?
CustomGPT is a versatile AI tool used across 8 categories: developers, marketers, content-creators, customer-support, write-content, build-websites, ecommerce-industry, technology.
CustomGPT pricing
Current plans and what you get
- ✓10 agents
- ✓1,000 queries per month
- ✓5,000 documents per agent
- ✓60M words storage capacity
- ✓3 team members
- ✓RAG API Access
- ✓Everything in Standard, plus
- ✓25 agents
- ✓5,000 queries per month
- ✓20,000 documents per agent
- ✓300M words storage capacity
- ✓5 team members
- ✓Auto-sync website content
- ✓Remove CustomGPT Branding
- ✓See website for full feature list
Prices shown are from our last update. Always verify on CustomGPT's official website for the most current pricing.
What's new in CustomGPT
1 total update - updated regularly
2025-12-10 – 2025-12-16 [latest]
New Features Confluence integration upgrade - Sync all spaces: 1.- A new option to sync all spaces accessible to the account has been added when creating a new agent, or editing existing agent’s sources. 2.- If selected, all current and future Spaces will be synced.
Doc Analyst upgrade for Enterprise customers - on-demand increase of file size & word length for end-users using this agentic action. This enables greater flexibility and unlocks new, more complex use cases. Agent UI Upgrade Project Fixed the background color bleed issue that existed on rounded borders of Live Chat, Website Copilot and Instant Viewer deployments. Improvements Captured Leads have been added to the Customer Intelligence feature: If there are collected leads on the agent, a new column is added to the Customer Intelligence table. It is now possible to apply captured lead status (yes/no) as a filter. Full lead information is available on Customer Intelligence modal. Custom MCP actions are now fully supported with all Anthropic models. Image citations and OpenGraph citations can now be used at the same time. Users who don’t have access to Instant Viewer can now use the “Try it out” button to test a generic agent with PDF support enabled. The “Try it out” preview for WordPress integration has been updated to match the Live Chat preview. New notifications have been added to the system for following events: First non-team member message for the agent. More than 300 messages in a calendar week. More than 1200 messages in a calendar week. Account at 90% of monthly query / documents / words. Account at >= 100% of monthly query / documents / words. Agent at >90% documents. Agent at >=100% documents. API & MCP Fixed the issue where optimal-choice was not the default setting on the /projects/{projectId}/conversations/{sessionId}/messages endpoint. Fixed the formatting issue for request_source and response_feedback payloads on the /projects/{projectId}/conversations/{sessionId}/messages/{promptId} endpoint. Bug Fixes Fixed the issue where “Updated at” for every individual page was always updated to the entire source’s latest “Updated at” time. Fixed the issue where end-users were unable to send the message to the agent after uploading a file to Document Analyst, and then removing it before sending. Fixed the issue where the agent's meta knowledge flow was not being triggered on specific file names. Fixed the issues with agent source cards on the Create page having different heights. Fixed the issue where File Upload and Archives sources were not being shown as one upload source on agent’s Sources page. Fixed the issue where the Chat-Only user role didn’t have access to any agent.
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Frequently asked questions about CustomGPT
What is CustomGPT.ai?▾
CustomGPT.ai is a no-code platform that lets businesses build AI chatbots trained on their own data to automate support, research, and customer interactions.
What problems does CustomGPT.ai solve?▾
It solves repetitive customer queries, scattered knowledge, slow support response times, and inefficient internal research.
How is CustomGPT different from ChatGPT?▾
Unlike ChatGPT, it uses only your business data to provide accurate, brand-specific answers instead of generic responses.
Can it replace customer support agents?▾
It can handle up to ~90%+ of common queries, reducing workload while human agents handle complex issues.
Is coding required to use CustomGPT.ai?▾
No, it’s a fully no-code platform—users can build AI agents by simply uploading documents or adding website links.
What type of data can I use?▾
You can upload PDFs, documents, websites, videos, knowledge bases, and more (1400+ formats supported).
How does it ensure accurate answers?▾
It uses anti-hallucination AI and retrieves answers directly from your data with source grounding.
Can it integrate with other tools?▾
Yes, it supports API integration and connects with tools like CRM systems, Google Drive, and more via Zapier.
Does it support multiple languages?▾
Yes, it supports 90+ languages, making it suitable for global businesses.
Who should use CustomGPT.ai?▾
It’s ideal for startups, SaaS companies, eCommerce stores, and enterprises that want to automate support and improve customer engagement.
Pro Tip for AI Findar Listing▾
You can categorize it as: Category: AI Customer Support / AI Knowledge Base / No-Code AI Builder Use Cases: Support automation, internal search, chatbot, helpdesk